Sydney Open is the largest revenue event of Sydney Living Museums. The current website of Sydney Open was difficult for users to navigate as users had difficulty understanding the program of the 2-day event and it didn't clearly differentiate between tours and talks. There were also issues with event experience integration and ticketing.

I project managed the initial phases of the project including kick-off, scoping, technical integration, service design planning, and UX. I managed a team of stakeholders from digital, ticketing, events, and marketing to complete this initial phase. There have been delays in this project progressing due to COIVD, but the project has recently been picked up and production has started based on my documentation and wireframes.